Mike Snyder, Jim Steger and Kristie Reid, "Working with Microsoft Dynamics CRM 2011"
English | 2011 | ISBN: 0735648123 | 624 pages | PDF + epub | 73,5 + 20,8 MB
Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.