Richard Chase, F. Robert Jacobs, Nicholas Aquilano, "Operations Management for Competitive Advantage, 11 edition"
English | 2005 | ISBN: 0073121665 | 806 pages | PDF | 129 MB
Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP.