Organizational Assessment and Improvement in the Public Sector (American Society for Public Administration Series in Public Administration and Public Policy) by Kathleen Immordino
English | 2009-10-13 | ISBN: 1420084208 | 248 pages | PDF | 2,7 MB
Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change. In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs.