Paul Boag

Nothing is more frustrating than stubborn management entangled in dated workflows and inefficient processes. That's why we created Digital Adaptation, a new practical book on how to help senior management understand the Web and adapt the business, culture, teams and workflows accordingly. No fluff, no theory — just techniques and strategies that worked in practice, and showed results.

Did you become your own boss in the hopes that you could spend more time with your family or doing the things that you love? Have you, in fact, ended up working evenings and weekends just to stay on top of things?

How come the words “user experience” are so often followed by the word designer? What gives the designer a monopoly over the user experience? What about developers? They have as much impact on the experience of users.