Service Information Management

IT Service Continuity Management and Disaster Recovery Best Practice Handbook: Building, Running and Managing

Gerard Blokdijk "IT Service Continuity Management and Disaster Recovery Best Practice Handbook: Building, Running and Managing Effective IT Service Continuity Management and Disaster Recovery - Ready to use supporting documents bringing ITIL Theory into Practice"
Emereo Pty Ltd | English | 2008-10-20 | ISBN: 1921523921 | 184 pages | PDF | 2,3 MB
"Service Science, Management, and Engineering Education for the 21st Century" ed. by Bill Hefley and Wendy Murphy (Repost)

"Service Science, Management, and Engineering Education for the 21st Century" ed. by Bill Hefley and Wendy Murphy
Service Science: Research and Innovations in the Service Economy
Sрringеr Science+Business Media | 2008 | ISBN: 0387765778 9780387765778 9780387765785 | 384 pages | PDF | 5 MB

This book captures many of the results of this vibrant meeting. The papers in this book are presented in groupings around the development and maturation of the SSME discipline, SSME educational offerings and curriculum advances, and SSME research activities.

Service Level Management and IT Governance  eBooks & eLearning

Posted by ELK1nG at May 21, 2022
Service Level Management and IT Governance

Service Level Management and IT Governance
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.06 GB | Duration: 3h 10m

A practical guide to implementing service level management and continuous improvement of your service quality

It Service Operations And Service Desk Management  eBooks & eLearning

Posted by ELK1nG at Oct. 7, 2022
It Service Operations And Service Desk Management

It Service Operations And Service Desk Management
Last updated 12/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1004.76 MB | Duration: 2h 44m

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.
Public Service Information Technology: The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations

Public Service Information Technology: The Definitive Manager's Guide to Harnessing Technology for Cost-Effective Operations and Services by Edward Uechi
English | November 25, 2019 | ISBN: 036740530X, 036718110X | 266 pages | PDF | 8 MB

Health Service Marketing Management in Africa  eBooks & eLearning

Posted by arundhati at Oct. 1, 2020
Health Service Marketing Management in Africa

Robert Hinson, "Health Service Marketing Management in Africa"
English | ISBN: 0367001934 | 2019 | 308 pages | PDF | 7 MB
BMW 3-Series Workshop Manual 1999-2005 (E46): A Comprehensive Source of Service Information

BMW 3-Series Workshop Manual 1999-2005 (E46): A Comprehensive Source of Service Information with Simple Step-by-step Procedures and Accurate Specifications
2005 | ISBN-10: 0837612772 | 1434 pages | PDF | 34 MB

Advances in Battery Manufacturing, Service, and Management Systems (repost)  eBooks & eLearning

Posted by arundhati at April 4, 2019
Advances in Battery Manufacturing, Service, and Management Systems (repost)

Jingshan Li, Shiyu Zhou, Yehui Han, "Advances in Battery Manufacturing, Service, and Management Systems"
2016 | ISBN: 1119056497 | English | 416 pages | PDF | 59 MB

Advances in Battery Manufacturing, Service, and Management Systems  eBooks & eLearning

Posted by ksveta6 at Dec. 30, 2016
Advances in Battery Manufacturing, Service, and Management Systems

Advances in Battery Manufacturing, Service, and Management Systems (IEEE Press Series on Systems Science and Engineering) by Jingshan Li, Shiyu Zhou, Yehui Han
2016 | ISBN: 1119056497 | English | 416 pages | PDF | 59 MB

Customer Service: Knowledge Management  eBooks & eLearning

Posted by IrGens at April 1, 2021
Customer Service: Knowledge Management

Customer Service: Knowledge Management
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 54m | 1 GB
Instructor: David Kay