Service Profit Chain

«Service Profit Chain» by James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger  eBooks & eLearning

Posted by Gelsomino at Dec. 6, 2019
«Service Profit Chain» by James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger

«Service Profit Chain» by James L. Heskett,W. Earl Sasser,Leonard A. Schlesinger
English | ISBN: 9781439108307 | EPUB | 1.4 MB

Service Profit Chain  eBooks & eLearning

Posted by Tamaar at March 10, 2019
Service Profit Chain

Service Profit Chain
by W. Earl Sasser, Leonard A. Schlesinger, James L. Heskett
English | EPUB | 4.6 MB
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business (repost)

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu and Richard Chase
English | 2013 | ISBN: 0071809937 | 288 pages | EPUB + MOBI | 1 + 2 MB

Supply Chain Management KPIs: Metrics Inventory Performance  eBooks & eLearning

Posted by lucky_aut at Sept. 21, 2021
Supply Chain Management KPIs: Metrics Inventory Performance

Supply Chain Management KPIs: Metrics Inventory Performance
Duration: 2h 51m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 1.41 GB
Genre: eLearning | Language: English

Key Performance Indicators: Measure & Improve the Performance of your Supply Chain and Inventory Operations Management

Supply Chain Costing and Performance Management, 2nd Edition  eBooks & eLearning

Posted by yoyoloit at June 11, 2021
Supply Chain Costing and Performance Management, 2nd Edition

Supply Chain Costing and Performance Management, 2nd Edition
by Cokins, Gary; Pohlen, Terry; Klammer, Tom

English | 2021 | ISBN: 1119793637 | 269 pages | True PDF | 5.2 MB

Excel Supply Chain Analysis: Solving Inventory Problems [Updated: 6/4/2024]  eBooks & eLearning

Posted by IrGens at June 4, 2024
Excel Supply Chain Analysis: Solving Inventory Problems [Updated: 6/4/2024]

Excel Supply Chain Analysis: Solving Inventory Problems [Updated: 6/4/2024]
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 39m | 242 MB
Instructor: Curt Frye
Coursera - Value Chain Management Specialization by University of Illinois at Urbana-Champaign

Coursera - Value Chain Management Specialization by University of Illinois at Urbana-Champaign
Video: .mp4 (1280x720) | Audio: AAC, 44100 kHz, 2ch | Size: 7.99 Gb | Materials: PDF
Genre: eLearning Video | Duration: 36h 30m | Language: English

Master Value Chain Analysis. Acquire critical business management competencies to create, measure, and maximize value.

The Customer: How To Understand Their Needs (Bite Size)  eBooks & eLearning

Posted by ELK1nG at Sept. 22, 2022
The Customer: How To Understand Their Needs (Bite Size)

The Customer: How To Understand Their Needs (Bite Size)
Last updated 3/2016
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.08 GB | Duration: 1h 9m

Be guided on understanding the modern customer and how their needs have changed over time

Creating Measures and Metrics in ITSM  eBooks & eLearning

Posted by lucky_aut at Aug. 11, 2023
Creating Measures and Metrics in ITSM

Creating Measures and Metrics in ITSM
Last updated 10/2022
Duration: 1h42m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 0.99 GB
Genre: eLearning | Language: English

Learn how to design effective measurements in your organization using ITSM to accurately measure your success!

Professional Services Marketing  eBooks & eLearning

Posted by DZ123 at April 2, 2024
Professional Services Marketing

John Doerr, "Professional Services Marketing: How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success"
English | 2009 | ISBN: 0470521988, 1118604342, 0470521740 | EPUB | pages: 273 | 2.7 mb