Casey Fitts Hawley, «201 Ways to Turn Any Employee Into a Star Player»McGraw-Hill | ISBN 0071433708 | May 2004 | PDF | 211 Pages | 3,48 Mb
201 Ways to Turn Any Employee into a Star Performer arms managers with the strategies they need to deal with the full range of employee problems–including tardiness, low-quality work, constant complaining, and much more. Consultant Casey Hawley's unique approach to personnel problems replaces harsh discipline with positive, goal-oriented tactics that turn failing employees into team players.