Strategic Outsourcing

Outsourcing is one of the most complex and controversial issues in business today. In an effort to remain competitive, many leading companies–from Microsoft to Nike to Pfizer–are incorporating outsourcing as a strategic part of their management decision-making. Yet, for managers responsible for outsourcing, domestically or internationally, this field often seems complex, if not impossible.

This book contains 11 carefully revised and selected papers from the 5th Workshop on Global Sourcing, held in Courchevel, France, March 14-17, 2011. They have been gleaned from a vast empirical base brought together by leading researchers in information systems, strategic management, and operations.

Information Technology Outsourcing Transactions provides detailed information and expert guidance on outsourcing IT services. Written by the team that put together some of the biggest outsourcing deals of recent years, it walks you through the entire process, from determining requirements, analyzing benefits, and setting objectives, to selecting a vendor, structuring a deal, and managing vendor relations. The authors examine all the relevant technical, financial, strategic, legal, and human resources issues and respond to critical questions with clear, practical solutions.

Outsourcing is one of the most complex and controversial issues in business today. In an effort to remain competitive, many leading companies–from Microsoft to Nike to Pfizer–are incorporating outsourcing as a strategic part of their management decision-making. Yet, for managers responsible for outsourcing, domestically or internationally, this field often seems complex, if not impossible.

Outsourcing is one of the most complex and controversial issues in business today. In an effort to remain competitive, many leading companies–from Microsoft to Nike to Pfizer–are incorporating outsourcing as a strategic part of their management decision-making. Yet, for managers responsible for outsourcing, domestically or internationally, this field often seems complex, if not impossible.