Success Skills

Your mind produces up to 70,000 thoughts a day—most of which are responsible for the decisions that you make. These decisions also determine your success both professionally and personally. However, we are taught what to think and not how to think. Information overload, short time frames and past failures can make even simple decisions and problems daunting. Do you lack confidence in your problem solving ability? Do you feel anxious when faced with a tough decision, or overwhelmed by lots of alternatives? Do you wish there was a formula for getting everything right?

Many organizations that place emphasis on teamwork tend to value people who promote themselves and think on their feet. Meanwhile, quiet types like programmers and other techies, who sit alone and become absorbed in their work, are often overlooked or misunderstood. But introverts can be highly effective influencers when they forego an extrovert?s in-your-face techniques and use their natural strengths to make a difference.

Many organizations that place emphasis on teamwork tend to value people who promote themselves and think on their feet. Meanwhile, quiet types like programmers and other techies, who sit alone and become absorbed in their work, are often overlooked or misunderstood. But introverts can be highly effective influencers when they forego an extrovert’s in-your-face techniques and use their natural strengths to make a difference.

Master customer success: proven techniques for dealing with upset customers.