The Book of Chatbots

This monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties.

This monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties.

This monograph introduces readers to core theories and applications in the chatbot AI context. Although AI is attracting significant attention, there is a literature gap and lack of practical guidelines on the key drivers of chatbot efficiency and agency capacity. There is a caveat between algorithmic explanations and actionable understanding, despite the acknowledged importance of inherently human-centric properties.