Marc J. Wolenik; Damian Sinay, "Microsoft Dynamics CRM 4.0 Unleashed"Sams Publishing | 1st Edition, March 5, 2008 | CHM | 864 pages | ISBN: 0672329700 | 129 MB
Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage.