Faster Cheaper Better

From the leading publisher of Android books, Apress’ Expert Android gives you advanced techniques for customizing views, controls, and layouts. You’ll learn to develop apps in record time using JSON, Advanced Form Processing, and the BaaS (Backend As A Service) platform Parse.

Increasingly useful in materials research and development, molecular modeling is a method that combines computational chemistry techniques with graphics visualization for simulating and predicting the structure, chemical processes, and properties of materials.

Your LEAN and mean guide to Lean Six Sigma
Ready to implement better, faster, cheaper, more-profitable processes in your organization? Lean Six Sigma Demystified, Second Edition, shows you how to use proven techniques for simplifying, streamlining, and optimizing business practices for maximum productivity and profitability.

In this course, author and customer service expert Jeff Toister shows you the secrets of managing great customer service teams. Discover how to define outstanding service through service standards and team goals; bring in data and metrics to evaluate your service quality; identify obstacles that can cause service failures; optimize your channels for faster, cheaper, and better service; and develop a convincing business case that calculates the true cost of bad service.