Handbook of Service Science, Volume II by Paul P. MaglioEnglish | PDF,EPUB | 2018 (2019 Edition) | 845 Pages | ISBN : 3319985116 | 61.25 MB
The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context.