IT Support And Service Desk

IT Service Desk A Complete Guide - 2021 Edition  eBooks & eLearning

Posted by lucky_aut at Sept. 21, 2021
IT Service Desk A Complete Guide - 2021 Edition

IT Service Desk A Complete Guide - 2021 Edition by Gerardus Blokdyk
English | 20 Nov. 2020 | ASIN: B08NYZ4ZHQ | 247 pages | PDF | 1.32 MB
PC Desktop Technician, Desktop Support Specialist, It Service Desk Technician, Help Desk Analyst

PC Desktop Technician, Desktop Support Specialist, It Service Desk Technician, Help Desk Analyst: Just In Time Revision Guide for Success at Any ICT Support Job Interview by Kumar
English | December 3, 2016 | ISBN: 1519068441 | 115 pages | EPUB | 0.17 Mb

IT Service Desk: Create a Knowledge Management Center Using ChatGPT  eBooks & eLearning

Posted by lucky_aut at July 18, 2024
IT Service Desk: Create a Knowledge Management Center Using ChatGPT

IT Service Desk: Create a Knowledge Management Center Using ChatGPT
Released: 7/18/2024
Duration: 1h 43m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 295 MB
Genre: eLearning | Language: English

The Service Desk Handbook – A guide to service desk implementation  eBooks & eLearning

Posted by hill0 at Sept. 3, 2020
The Service Desk Handbook – A guide to service desk implementation

The Service Desk Handbook – A guide to service desk implementation, management and support
by Sanjay Nair

English | 2020 | ASIN: B08HDH1974 | 78 Pages | EPUB | 0.9 MB

Cisco Certified Support Technician (Ccst) It Support  eBooks & eLearning

Posted by ELK1nG at Oct. 28, 2024
Cisco Certified Support Technician (Ccst) It Support

Cisco Certified Support Technician (Ccst) It Support
Published 10/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.05 GB | Duration: 4h 18m

Exam Prep Course: hardware, operating systems, networking essentials, mobile devices, security concepts

Cisco Certified Support Technician (Ccst) It Support  eBooks & eLearning

Posted by ELK1nG at Oct. 28, 2024
Cisco Certified Support Technician (Ccst) It Support

Cisco Certified Support Technician (Ccst) It Support
Published 10/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.05 GB | Duration: 4h 18m

Exam Prep Course: hardware, operating systems, networking essentials, mobile devices, security concepts

A Guide to Service Desk Concepts, 3 edition  eBooks & eLearning

Posted by interes at Sept. 17, 2021
A Guide to Service Desk Concepts, 3 edition

A Guide to Service Desk Concepts, 3 edition by Donna Knapp
English | 2009 | ISBN: 0324785062 | 396 pages | PDF | 5,3 MB

A Guide to Service Desk Concepts, 3 edition (repost)  eBooks & eLearning

Posted by interes at Nov. 23, 2013
A Guide to Service Desk Concepts, 3 edition (repost)

Donna Knapp, "A Guide to Service Desk Concepts, 3 edition"
English | 2009 | ISBN: 0324785062 | 396 pages | PDF | 5,3 MB

A Guide to Service Desk Concepts, Third Edition, discusses the different types of service desks that exist, how they are measured by the organizations they support, the varying roles and skills required within a typical service desk, and the processes and technologies commonly used to ensure the service desk is operating efficiently and effectively.

A Guide to Service Desk Concepts, 3 edition  eBooks & eLearning

Posted by tot167 at Nov. 30, 2011
A Guide to Service Desk Concepts, 3 edition

Donna Knapp, "A Guide to Service Desk Concepts, 3 edition"
C..rse T.chnology | 2009 | ISBN: 0324785062 | 396 pages | PDF | 5,3 MB

IT Help Desk Ticketing Tool for L1 Support  eBooks & eLearning

Posted by lucky_aut at Nov. 5, 2021
IT Help Desk Ticketing Tool for L1 Support

IT Help Desk Ticketing Tool for L1 Support
Duration: 4h 52m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.99 GB
Genre: eLearning | Language: English

Learn How to Create, Update and Resolve the Tickets for EUC Support in Level1 using JIRA and Manage Engine.