Service Organization
Service Organizations: Reporting on Controls at a Service Organization Relevant to User Entities' Internal Control eBooks & eLearning
Posted by nebulae at Nov. 2, 2017
AICPA, "Service Organizations: Reporting on Controls at a Service Organization Relevant to User Entities' Internal Control Over Financial Reporting"
English | ISBN: 1937352420 | 2016 | 272 pages | PDF | 5 MB
English | ISBN: 1937352420 | 2016 | 272 pages | PDF | 5 MB
«Building a World Class Service Organization (Assessment Tool)» by Jochen Wirtz eBooks & eLearning
Posted by Gelsomino at Oct. 6, 2021
«Building a World Class Service Organization (Assessment Tool)» by Jochen Wirtz
English | EPUB | 0.8 MB
English | EPUB | 0.8 MB
Guide: SOC 2 Reporting on an Examination of Controls at a Service Organization Relevant to Security, Availability eBooks & eLearning
Posted by roxul at May 11, 2018
AICPA, "Guide: SOC 2 Reporting on an Examination of Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy"
English | ISBN: 1945498609 | 2018 | 496 pages | PDF | 3 MB
English | ISBN: 1945498609 | 2018 | 496 pages | PDF | 3 MB
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization eBooks & eLearning
Posted by interes at April 1, 2019
Leonardo Inghilleri, Micah Solomon, "Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization"
English | 2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB
English | 2010 | ISBN: 0814415385 | 170 pages | PDF | 2,1 MB
Customer Service: Knowledge Management eBooks & eLearning
Posted by IrGens at April 1, 2021
Customer Service: Knowledge Management
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 54m | 1 GB
Instructor: David Kay
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 54m | 1 GB
Instructor: David Kay
AI and Analytics for Smart Cities and Service Systems eBooks & eLearning
Posted by AvaxGenius at Nov. 11, 2021
AI and Analytics for Smart Cities and Service Systems: Proceedings of the 2021 INFORMS International Conference on Service Science by Robin Qiu
English | PDF,EPUB | 2021 | 413 Pages | ISBN : 3030902749 | 72.8 MB
This book showcases state-of-the-art advances in service science and related fields of research, education, and practice. It presents emerging technologies and applications in contexts ranging from healthcare, energy, finance, and information technology to transportation, sports, logistics, and public services. Regardless of its size and service, every service organization is a service system.
Smart Service Systems, Operations Management, and Analytics eBooks & eLearning
Posted by AvaxGenius at March 26, 2020
Smart Service Systems, Operations Management, and Analytics: Proceedings of the 2019 INFORMS International Conference on Service Science by Hui Yang
English | EPUB | 2020 | 394 Pages | ISBN : 3030309665 | 38.14 MB
This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems.
Customer Service Using AI and Machine Learning eBooks & eLearning
Posted by lucky_aut at March 6, 2023
Customer Service Using AI and Machine Learning
Last updated 2/21/2020
Duration: 1h 4m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 772 MB
Genre: eLearning | Language: English
Last updated 2/21/2020
Duration: 1h 4m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 772 MB
Genre: eLearning | Language: English
Change Management And Continuous Service Improvement eBooks & eLearning
Posted by ELK1nG at June 19, 2022
Change Management And Continuous Service Improvement
Published 6/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.27 GB | Duration: 4h 31m
Published 6/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.27 GB | Duration: 4h 31m
The single repeatable process of change, managed like a project following a best practice implementation structure.
Service Level Management and IT Governance eBooks & eLearning
Posted by ELK1nG at May 21, 2022
Service Level Management and IT Governance
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.06 GB | Duration: 3h 10m
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.06 GB | Duration: 3h 10m
A practical guide to implementing service level management and continuous improvement of your service quality