James M. Kouzes, Barry Z. Posner, "Credibility: How Leaders Gain and Lose It, Why People Demand It, 2nd Edition"
2011-08-02 | ISBN: 0470651717 | 272 pages | PDF | 1 MB
Credibility—and how you gain and lose it—is moreimportant than ever.
As the world falls deeper into economic downturns and armed conflicts, as communities become more heatedly partisan, and as many workplaces show growing signs of disengagement, issues of credibility remain front and central.