The Customer Leader
The Hidden Leader: Discover and Develop Greatness Within Your Company (Audiobook) eBooks & eLearning
Posted by libr at July 17, 2017
The Hidden Leader: Discover and Develop Greatness Within Your Company (Audiobook) by Scott K. Edinger and Laurie Sain
English | 2015 | ISBN: n/a | ASIN: B00XUQ2RBQ | 5 hours and 49 minutes | MP3 64 kbps | 159 MB
English | 2015 | ISBN: n/a | ASIN: B00XUQ2RBQ | 5 hours and 49 minutes | MP3 64 kbps | 159 MB
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the Worl eBooks & eLearning
Posted by interes at March 18, 2019
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World By C.Britt Beemer, Robert L. Shook
English | 2009 | 352 Pages | ISBN: 0071603654 | PDF | 3 MB
English | 2009 | 352 Pages | ISBN: 0071603654 | PDF | 3 MB
The 8 Laws of Customer-Focused Leadership eBooks & eLearning
Posted by IrGens at Oct. 15, 2024
The 8 Laws of Customer-Focused Leadership
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 48m | 152 MB
Instructor: Blake Morgan
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 48m | 152 MB
Instructor: Blake Morgan
Smart Tips: Customer Success eBooks & eLearning
Posted by lucky_aut at March 14, 2023
Smart Tips: Customer Success
Published 03/2023
Duration: 01:27:32 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.58 GB
Genre: eLearning | Language: English
Published 03/2023
Duration: 01:27:32 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.58 GB
Genre: eLearning | Language: English
Quick advice for CSMs to manage, retain, and grow their book of business
The Customer-Base Audit: The First Step on the Journey to Customer Centricity eBooks & eLearning
Posted by yoyoloit at July 22, 2022
The Customer-Base Audit
by Fader, Peter;Hardie, Bruce G. S.;Ross, Michael;
English | 2022 | ISBN: 1613631618 | 219 pages | True PDF EPUB | 10.28 MB
by Fader, Peter;Hardie, Bruce G. S.;Ross, Michael;
English | 2022 | ISBN: 1613631618 | 219 pages | True PDF EPUB | 10.28 MB
The Customer Centricity Ebook Collection (3 Books) eBooks & eLearning
Posted by Free butterfly at Oct. 19, 2024
The Customer Centricity Ebook Collection (3 Books): Customer Centricity, The Customer Centricity Playbook, and The Customer-Base Audit by Peter Fader, Bruce G. S. Hardie, Michael Ross
English | July 23, 2024 | ISBN: N/A | ASIN: B0CXJGQR41 | EPUB | 16 Mb
English | July 23, 2024 | ISBN: N/A | ASIN: B0CXJGQR41 | EPUB | 16 Mb
Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay (repost) eBooks & eLearning
Posted by interes at April 10, 2019
Ernan Roman, "Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay"
English | 2010 | ISBN: 007174083X | 272 pages | PDF | 2,1 MB
English | 2010 | ISBN: 007174083X | 272 pages | PDF | 2,1 MB
«The Trusted Leader» by Robert M. Galford,Anne Seibold Drapeau eBooks & eLearning
Posted by Gelsomino at Jan. 2, 2020
«The Trusted Leader» by Robert M. Galford,Anne Seibold Drapeau
English | ISBN: 9781439108291 | EPUB | 0.4 MB
English | ISBN: 9781439108291 | EPUB | 0.4 MB
Right to Left: The digital leader's guide to Lean and Agile eBooks & eLearning
Posted by arundhati at Aug. 4, 2022
Mike Burrows, "Right to Left: The digital leader's guide to Lean and Agile"
English | ISBN: 1789555310 | 2019 | 174 pages | AZW3 | 1229 KB
English | ISBN: 1789555310 | 2019 | 174 pages | AZW3 | 1229 KB
Creating a Customer Service Mindset eBooks & eLearning
Posted by Underaglassmoon at Jan. 16, 2020
Creating a Customer Service Mindset
Major Street Publishing | English | 2018 | ISBN-10: 0648238784 | 194 pages | PDF | 1.03 MB
Major Street Publishing | English | 2018 | ISBN-10: 0648238784 | 194 pages | PDF | 1.03 MB
by Jaquie Scammell (Author)
If you're looking to transform the customer service culture in your organisation, to decrease complaints and increase compliments, Jaquie Scammell's approach is simple and more human than simply introducing better processes and procedures - and her approach works