Call Center
«Call Center» by Gwen Foster Oglesby eBooks & eLearning
Posted by Gelsomino at Sept. 15, 2022
Call Center: A Focus on Customer Service eBooks & eLearning
Posted by silva1410 at Nov. 2, 2021
Call Center: A Focus on Customer Service
By Gwen Foster Oglesby
English | 2016 | ASIN : B0851NFKLG | 122 pages | EPUB | 2 MB
By Gwen Foster Oglesby
English | 2016 | ASIN : B0851NFKLG | 122 pages | EPUB | 2 MB
Peter Garber - 89 Learning Points for Coaching Call Center CSR's eBooks & eLearning
Posted by hue at May 6, 2009
Peter Garber - 89 Learning Points for Coaching Call Center CSR's
HRD Press | 2006 | ISBN: 0874259460 | Pages: 90 | PDF | 2.19 MB
HRD Press | 2006 | ISBN: 0874259460 | Pages: 90 | PDF | 2.19 MB
Call Center Success the Sandler Way [Audiobook] Audiobooks
Posted by TheInsertus at Aug. 31, 2021
![Call Center Success the Sandler Way [Audiobook]](https://pixhost.icu/avaxhome/d0/3f/00873fd0_medium.jpg)
Call Center Success the Sandler Way [Audiobook]
English | August 04, 2020 | ASIN: B08DBSSQQ9 | MP3@64 kbps | 2h 50m | 77.43 MB
Author: Tom Niesen
Narrator: William Sarris
One Night at the Call Center eBooks & eLearning
Posted by Tamaar at Jan. 14, 2019
VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class] eBooks & eLearning
Posted by ELK1nG at Feb. 25, 2022
![VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]](https://pixhost.icu/avaxhome/70/50/008d5070_medium.jpg)
VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.20 GB | Duration: 12h 10m
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.20 GB | Duration: 12h 10m
Learn Issabel (ex-Elastix) & IP Telephony Server Configurations & Deployment with Practical Examples & Use Cases.
Become A Call Center Team Leader eBooks & eLearning
Posted by ELK1nG at Jan. 25, 2023
Become A Call Center Team Leader
Published 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 474.64 MB | Duration: 2h 5m
Published 1/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 474.64 MB | Duration: 2h 5m
Go Get that Promotion!
Creating your own personal call center and executing calls eBooks & eLearning
Posted by naag at Nov. 13, 2017
Creating your own personal call center and executing calls
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 38M | Lec: 13 | 149 MB
Genre: eLearning | Language: English
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 38M | Lec: 13 | 149 MB
Genre: eLearning | Language: English
We call it Infofree to Phoneburner, this course walks you through each vital step on how to create your own call center.
Call-Center-Management und Mitarbeiterzufriedenheit eBooks & eLearning
Posted by Specialselection at May 28, 2013
Yvonne Scupin, Dr. Karl Werner Hansmann, "Call-Center-Management und Mitarbeiterzufriedenheit: Eine kausalanalytische Untersuchung"
German | 2006-01-26 | ISBN: 3835001744 | 308 pages | PDF | 11.7 mb
German | 2006-01-26 | ISBN: 3835001744 | 308 pages | PDF | 11.7 mb
Linguistic Ethnography of a Multilingual Call Center: London Calling (Repost) eBooks & eLearning
Posted by AvaxGenius at Sept. 9, 2019
Linguistic Ethnography of a Multilingual Call Center: London Calling by Johanna Woydack
English | PDF,EPUB | 2018 (2019 Edition) | 223 Pages | ISBN : 3319933221 | 15.65 MB
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions. Drawing on an extensive original research it provides a behind-the-scenes view of a multilingual call center in London and critiques the archetypal modern workplace practices including extensive use of monitoring and standardization and use of low-skilled precariat labor. In doing so, it offers fresh perspectives on contemporary debates about resistance, agency, and compliance in globalized workplaces. This study will provide a valuable resource to students and scholars of management studies, communication, sociolinguistics, and linguistic anthropology.